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Inside View – September 2007

Inside View – September 2007

iModWPAdmin

Sep 23, 2007

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Hybrid: What Does it Mean to Market Research

[excerpt] The sessions occur in an “instant messesnger” type environment, and help clients complete the research story by adding qualitative insight to quantitative data. iModerate, and online research technology firm, created this innovative qualitative add-on.

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The results we received from the iModerate one-on-one, in-depth conversations were much more enlightening than what we typically garner from open-ended verbatim responses. The live moderator offers us the ability and flexibility to probe deeper on certain points, enabling us to get stronger, less vague information. That unique capability has proved extremely valuable to us, and has made this IM-based platform an integral part of our research toolbox.

Colleen Hepner, VP, C&R Research